Terms of Service

Last updated: [DATE]

These terms apply when you use getgratewise.com or buy from Gratewise, operated by [LEGAL BUSINESS NAME] ([US LLC — STATE + FILE NUMBER]). By placing an order you agree to these terms.

1. Orders

When you place an order you'll receive a confirmation email. A contract is formed when we confirm your order. We may cancel an order (and refund you in full) if a product is unavailable, if there's an obvious pricing error, or if we reasonably suspect fraud.

2. Prices and payment

• All prices are in Australian dollars (AUD).
• Standard tracked shipping within Australia is included unless stated otherwise at checkout.
• Payments are processed securely by our payment providers.
• Any "was" or crossed-out price refers to the price at which the product was previously offered or its recommended retail price.

3. Shipping

Delivery times are estimates. See our Shipping Policy for details. Risk in the goods passes to you on delivery.

4. Returns, refunds and warranty

See our Returns & Refunds and Warranty pages. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law, and nothing in these terms limits your rights under it.

5. Using the product safely

Please read the included instructions before use. Charge only with a suitable USB charger (5V/1A), don't leave the handle in direct flame or submerged for long periods, and wear the included gloves when cleaning a hot grill. Keep away from children.

6. Limitation of liability

To the extent permitted by law (and subject to the Australian Consumer Law), we are not liable for indirect or consequential loss. Where our liability for a failure to comply with a consumer guarantee can be limited, it is limited to replacing or repairing the goods, or paying the cost of doing so.

7. Website content

All content on this site, including text, images, logos and videos, belongs to Gratewise or its licensors and may not be copied without permission. We aim to keep information accurate, but product images may vary slightly from the item delivered.

8. Privacy

How we handle your personal information is explained in our Privacy Policy.

9. Changes

We may update these terms from time to time. The version on this page at the time of your order applies to that order.

10. Governing law

These terms are governed by the laws of [STATE], Australia.

Contact

[LEGAL BUSINESS NAME] · [US LLC — STATE + FILE NUMBER]
[BUSINESS ADDRESS, AU]
support@getgratewise.com